SALE OF PROGRAMS, EXCURSIONS AND ACCOMMODATION
· Passenger must complete the Affidavit of Health
· Acceptance of the Stay Safety Instructions
· In-person purchase process, electronically
SALE OF PROGRAMS, EXCURSIONS AND ACCOMMODATION
· Passenger must complete the Affidavit of Health
· Acceptance of the Stay Safety Instructions
· In-person purchase process, electronically
SEE PROTOCOL COVID 19 SWORN STATEMENT FOR PASSENGERS OFFICIAL AND SUPPLIER ACCESS FORM
RECEPTION
· Temperature measurement for each passenger
· Alcohol gel and cleaning cloths available
· Check-in made during the reservation process
· Rules of social distancing during care
· Assignment of feeding shifts
· Mandatory use of mask and gloves
by reception staff
· Shoe Sanitizer (Footbath)
BEDROOMS
· Mandatory use of masks and gloves of the
toilet staff
· Sanitized rooms after each Check-out
· Temporary blocking after each check-out
COMMON AREAS
· Alcohol gel available
· Rules of social distancing
· Elevator (maximum 2 passengers)
· Bar (maximum of 4 people per table)
· Living room (maximum 8 people)
· Gym (maximum 4 people)
· Sauna (maximum 2 people)
· Mandatory use of masks for older adults
· Permanent sanitation during 24 hours.
RESTAURANT AND CAFETERIA
· Mandatory use of personal face masks and gloves
· Attention of passengers in shifts
· Rules of social distancing
· Sanitization after each feeding service
· Reduced attention capacity according to social distancing
· Room Service (breakfast, lunch and dinner) upon registration and additional charge
· Breakfast with assisted buffet, lunch and dinner a la carte plus chef’s suggestions
TRANSFER SERVICES
Reduced capacity of each vehicle according to
social distancing
· Mandatory use of masks for passengers and hotel staff
· Alcohol gel available in each vehicle
· Complete sanitation of vehicles after each service
SEE SAFETY DATA SHEET PASSENGER BOARDING OF THE HOTEL
· They are previously accredited
BOARDING PASSENGERS EXTERNAL TO THE HOTEL
· They must arrive directly at the port
· They must complete an Affidavit of Health
· Acceptance of Travel Safety Instructions
· Older adults with the obligation to wear a mask throughout the trip
· Sanitization of the entire catamaran after each trip
· Mandatory use of mask when boarding the catamaran
· Cleaning and disinfection of contact surfaces during the trip
· Reduction of boat capacity according to social distancing
· Programming of activities during the return trip that help maintain adequate social distance
· Mandatory use of masks and gloves for passenger service personnel
· Taking temperature to all those who board
· Masks and gloves available to passengers
· Alcohol gel and cleaning cloths available
· Shoe Sanitizer (Footbath)
MAXIMUM 130 PASSENGERS (Normal Capacity 237 P.)
SEE SAFETY DATA SHEET CATAMARANES PASSENGER VISITS OF THE HOTEL
· They are previously accredited
VISITS OF EXTERNAL PASSENGERS TO THE HOTEL
· They must go directly to the Park
· They must complete an Affidavit of Health
· Acceptance of the Visiting Safety Instructions
· Direct Arrival in own vehicle for external passengers to the Hotel
Quincho
· Mandatory use of personal face masks and gloves
· Rules of social distancing
· Daily sanitation
· Reduced attention capacity
CERTIFIED GUIDES
Trekking under safety rules and social distancing
· Taking temperature to all visitors
· Masks and gloves available to passengers
· Shoe Sanitizer (Footbath)
· Reduced capacity in transfer vehicles
· Sanitation points on trails
SEE PARK SECURITY SHEET