Although it is about a 90 minute drive from Balmaceda Airport to the hotel via Coyhaique, it has some lovely scenery to experience on the way. The point of staying at this hotel was because of the day trips offered from it to the San Rafael Glacier and the Capillas del Marmol (Marble Caves) as part of a package. The hotel is extremely comfortable and the staff are excellent. Our room was larger than normal which was great for not falling over our large suitcases every time you walked around the room or went to the bathroom. The food was fabulous and the meals are included in the package. If you love seafood/fish, you certainly will love eating here (although the menu does offer lots more variety.) I can thoroughly recommend a visit to this part of the world to experience the day tours that are offered - outstanding!

Excellent hotel, 4 stars. Although it is difficult to reach, the level of excellence is remarkable in every way. I absolutely recommend the tour to Laguna San Rafael on the "Chaiten" Catamaran. (Monday, Friday and Saturday). I stayed in November 2015

Very welcoming hotel, its facilities are top notch". The hotel is very welcoming; it has all kinds of services which mean that you practically don't need to go out. That's great in this region with its inclement weather. It has good food, a gym and a pool. The rooms are first rate and the employees are friendly. I recommend it! I stayed in November 2015 on a business trip.